CALL CENTER OUTSOURCING FOR
E-COMMERCE & PRODUCT SALES

WHY YOU SHOULD CONNECT FLASHCALL TO YOUR E-COMMERCE BUSINESS:            
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We respond to your online store’s orders instantly
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We increase the number of upsells by up to 90%
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We increase the average order value by at least 70%
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We free up your time from routine tasks and scale your profit
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We reduce your business expenses and reliably multiply your revenue
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The most important thing for us is long-term relationships with our partners and the growth of your business
WANT TO
INCREASE YOUR PROFIT TODAY?

    Order a consultation
    lp_crm

    *When connecting the call center, one month of using the maximum CRM plan from our partners at LP-CRM is included in the service cost.

    HOW TO START
    WORKING WITH US?
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    You submit a request

    We instantly provide you with a consultation and give you a step-by-step guide so that the very next day you can delegate all the routine order-calling tasks to us.

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    We help you set up your CRM and provide guidance

    The setup takes less than one business day, and we handle everything — from creating new users to configuring automatic status updates for Nova Poshta and Ukrposhta.При підключенні даруємо місяць використання максимального тарифу LP-crm.

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    We process leads seven days a week

    Our sales department operates 363 days a year with the best schedule — 9:00 to 21:00 — without days off, ensuring that all your customers are processed immediately after submitting an order on your website.

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    You pay only for confirmed orders

    Our service price includes daily tracking tables for your advertising deposit expenses, allowing you to see each day how many times more you are now earning compared to your costs by choosing high-quality services.

    EXAMPLE
    OF PROFESSIONALISM
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    HIGH UPSELL RATE

    Professionally trained managers at our call center achieve up to a 95% upsell rate, effectively motivating customers and increasing sales by 2–3 times. Our category-based cross-sell system allows you to boost your business profits without extra advertising costs, while also helping you clear out slow-moving stock from your warehouse.

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    START OF COOPERATION

    After the consultation, we’ll help you make the right decision. 24 hours — that’s all we need to start increasing your profit and, most importantly, free you from calls, CRM tasks, SMS messages, conversations, order pickups, or product exchanges. Once you evaluate the quality of our work, you’ll realize that your time is worth far more than the cost of a call center that handles all of this for you.

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    FLASH CALL CENTER — YOUR GROWTH POINT

    First of all, you gain an effective tool for remotely managing your product-based business. Every manager is a professionally trained salesperson who loves their job and understands e-commerce — reducing your costs, increasing your revenue, and ensuring your investments start paying off and generating profit right before your eyes thanks to a high upsell rate.

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    WE GROW TOGETHER WITH YOU

    FlashCall has been working with clients on the Ukrainian market since 2019. We always grow together with you: when you increase your order volume, we expand our team to process all your orders as quickly as possible. Daily monitoring, call reviews, and continuous training of our operators deliver results that are impossible to achieve on your own.

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    FLASHCALL IS A FULLY AUTONOMOUS COMPANY!

    Thanks to backup generators and Starlink systems in our offices across Ukraine, we operate in a fully autonomous mode. Even during a complete blackout, we can continue processing your leads. We’re available 24/7 and always fulfill our responsibilities in full!

    EVALUATE THE QUALITY OF OUR OPERATORS WORK
    • Performance of quality indicators
    • Cost reduction by 30%
    • Transparent reporting system
    • Convenient payment system
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    TARIFF PLANS
    Standard
    • Number of leads per day: from 30-50
    • Personal manager 24/7
    • Unique scripts for your offers
    • Order hold until redemption: FREE
    • Confirmed order: 24грн
    • Upsell(UpSale, CrossSale): 24%
    Connect
    Optimal
    • Number of leads per day: from 50-100
    • Personal manager 24/7
    • Unique scripts for your offers
    • Order hold until redemption: FREE
    • Confirmed order: 23грн
    • Upsell(UpSale, CrossSale): 23%
    Connect
    Premium
    • Number of leads per day: from 100-300
    • Personal manager 24/7
    • Unique scripts for your offers
    • Order hold until redemption: FREE
    • Confirmed order: 22грн
    • Upsell(UpSale, CrossSale): 22%
    Connect
    Premium+
    • Number of leads per day: from 500+
    • Personal manager 24/7
    • Unique scripts for your offers
    • Order hold until redemption: FREE
    • Confirmed order: 21грн
    • Upsell(UpSale, CrossSale): 22%
    Connect
    Low price
    • Number of leads per day: from 50
    • Personal manager 24/7
    • Unique scripts for your offers
    • Order hold until redemption: FREE
    • Confirmed order: 23грн
    • Upsell(UpSale, CrossSale): 23%
    Connect
    Low price+
    • Number of leads per day: from 300+
    • Personal manager 24/7
    • Unique scripts for your offers
    • Order hold until redemption: FREE
    • Confirmed order: 22грн
    • Upsell(UpSale, CrossSale): 22%
    Connect
    GEO KAZAKHSTAN
    • Number of leads per day: from 30+
    • Personal manager 24/7
    • Unique scripts for your offers
    • Order hold until redemption: FREE
    • Confirmed order: 50грн
    • Upsell(UpSale, CrossSale): 50%
    Connect
    ADDITIONAL
    SERVICES
    Express approve

    calling to confirm
    “stuck” leads in your CRM

    • Number of Leads:
      from 30
    • Confirmed lead:
      35 UAH
    • Calling unanswered leads:
      10–12 attempts
    • Creation of shipping labels (TTN)
      for Nova Poshta and Ukrposhta
    • Personal manager:
      24/7
    • 3 scripts
      tailored to your offers as a bonus

    • Under this plan, we also work with Prom.ua and Rozetka.ua with integration via LP-CRM.

    Order
    Consultation

    consultation on the errors in your call center’s work (in-house or outsourced) with the Flash-Call manager

    250 $
    • Consultation duration: we work until every one of your questions is answered

    • A conference where we can point out all the mistakes in your call center’s work or explain why your profit is not increasing.

    • Analysis of increasing the upsell rate, working with upselling and cross-selling.

    • Why are promotions so important? And what attracts a customer during phone sales?

    • How to correctly and quickly clear warehouse leftovers using a call center — or how not to end up with frozen turnover stuck in products?
    • Does the time from when a lead enters the CRM to approval or shipment matter — and how can you improve your delivery rate?
    • Proper structuring of all CRM statuses, automatic status updates, and automated SMS notifications that influence the delivery rate
    • 7 high-converting sales scripts tailored to your products as a bonus

    • The information you receive during the consultation will not only help you save around $500 in the first month but will also allow you to build your own sales department without mistakes.

    Order
    Assistance in building a call center

    with the Flash-Call manager


    500 $
    • Consultation duration: we work until every one of your questions is answered
    • A ready-made structure for building your own sales department for any number of managers
    • Answers to all your questions related to the sales department in the e-commerce (product-based) business
    • Unique sales scripts tailored to your offers
    • The ability to ask questions within a week after the consultation while building your sales department, with a detailed review of any mistakes

    • The information you receive during the consultation will not only help you save around $500 in the first month but will also enable you to build your own sales department without mistakes.

    Order
    WANT TO
    INCREASE YOUR PROFIT TODAY?

      Order a consultation
      lp_crm

      *When connecting the call center, one month of using the maximum CRM plan from our partners at LP-CRM is included in the service cost.

      OUR
      PARTNERS
      lp-crm
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      nova_poshta
      ukrposhta
      binotel
      prom
      rozetka
      kazpost
      unitalk
      icon PROFESSIONAL OUTSOURCED CALL CENTER icon PROFESSIONAL OUTSOURCED CALL CENTER icon PROFESSIONAL OUTSOURCED CALL CENTER icon PROFESSIONAL OUTSOURCED CALL CENTER
      OUR
      CASES
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      Lelit online store
      Textile sales
      Indicator
      • Approvals
      • Upsell
      • Average order value
      up to
      • 1200
      • 20%
      • 760 ₴
      після
      • 1300
      • 75%
      • 1080 ₴
      Together:
      • Increased the profit
      • Additional income
      • Additional profit
      • at 1,5 times
      • 12900₴ / day
      • 387 000₴ / month
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      Landing Page
      Sales Power Bank
      Indicator
      • Approvals
      • Upsell
      • Average order value
      up to
      • 200
      • 30%
      • 320 ₴
      після
      • 240
      • 85%
      • 520 ₴
      Together:
      • Increased the profit
      • Additional income
      • Additional profit
      • at 2 times
      • 1600₴ / day
      • 48 000₴ / month
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      Landing Page
      Fruit seedlings
      Indicator
      • Approvals
      • Upsell
      • Average order value
      up to
      • 150
      • 30%
      • 200 ₴
      після
      • 240
      • 95%
      • 450 ₴
      Together:
      • Increased the profit
      • Additional income
      • Additional profit
      • at 2,5 times
      • 2000 ₴ / day
      • 60 000₴ / month
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      CLIENT REVIEWS
      300+ leads per day
      Taras Levchyk
      Author of the Traffik Master course and owner of the Satori online store
      @taras_levchyk
      300+ leads per day
      Oleksandr Lutsenko
      Owner of LP-CRM
      @alexlutsenko
      100+ leads per day
      Andriy Movchan
      Owner of an online store
      @FlunkiT
      100+ leads per day
      Roman Rybalka
      Owner of the Lelit online store
      @roma_lelit

      Flash Call Outsourced Call Center — Your Communication Partner

      Flash Call is a modern outsourced call center that provides a full range of customer phone support services for e-commerce, online stores, dropshipping, and product-based businesses. We help you sell more, reduce the workload on your team, and improve customer service without additional expenses for staff or equipment.

      Why Flash Call?

      • 🔹 24/7 operation — your customers are always connected;
      • 🔹 Professional operators experienced in product sales;
      • 🔹 High approval rates, effective scripts, and fast project launch;
      • 🔹 CRM integration, analytics, call recordings;
      • 🔹 Individual approach to every client.

      A Call Center for Product-Based Business: Specialization That Brings Results

      We deeply understand the needs of entrepreneurs working in the product niche. That’s why the Flash Call product-focused call center is built on rapid response, script refinement, lead nurturing, and result-driven performance. Our operators don’t just call — they sell, persuade, and bring leads back.

      Benefits of Working With Flash Call

      Using a call center allows you to focus on scaling your business while professionals handle calls, order confirmations, and application processing. Our track record includes dozens of successful cases, hundreds of thousands of processed calls, and a team that is genuinely invested in your profit.

      Ready to Get Started?

      Submit a request, and our manager will contact you shortly. Launch your project with Flash Call — a next-generation outsourced call center. Starting today, you can delegate order processing to us and focus on what matters most — scaling.